The Department for Business, Energy and Industrial Strategy has published its interim report into the power companies' response to Storm Arwen.
You can read the report HERE.
You can read Anne-Marie's submission to the report HERE.
Commenting on the report, Anne-Marie said:
“I was pleased to read the interim report by BEIS into the response of the DNOs to Storm Arwen. Many of the initial conclusions echo the contents of my submission, as do some of the suggested remedies. It is clear that information was a major barrier – both in ensuring customers could appreciate the scale of the damage and timescale for reconnection, and in hindering the administration of an effective compensation scheme.
“I was especially pleased to learn that the Department for Culture, Media and Sport have heeded my concerns and together with ofcom and the telecoms providers, will be reviewing the impact on landline and mobile services in periods of power outages – this is great news and I will be seeking to feed in to that review as I have done for the reviews into the power companies.
“It is especially important that our most rural communities are protected from the impacts of future storms and ensuring they can communicate and get help if they need it is key to that.”