My office is now closed for Christmas and will remain closed until the 2nd January. All emails will be dealt with as soon as possible after this date. Please make sure you have included your full name and residential address because I must point out there are strict protocols that prevent a Member of Parliament dealing with enquiries from another Member's constituency.
However, if you need more immediate assistance, the following emergency telephone numbers may be helpful.
--
IN AN EMERGENCY
Police, Fire, Ambulance or Coastguard: 999
--
OTHER LOCAL CONTACT DETAILS
Non-emergency Police: 101
NHS: 111
Northumberland County Council out-of-hours service: 0345 600 6400
One Call (for concerns about vulnerable residents or safeguarding issues): 01670 536400
24hr Domestic Abuse hotline: 01670 820 199
Citizens Advice: 0808 223 1133
Electricity: 105
Gas: 0800 111 999
Northumbria Water: 0345 733 5566
Northern Powergrid: Power outages should be reported to 105, alternatively pleased contact Northern Powergrid on their website at https://www.northernpowergrid.com/. Vulnerable or priority customers can register for extra support by contacting the dedicated priority service line at 0800 169 2996.
Scottish Power: Power outages should be reported to 105, or customers can use the SP Energy Networks Emergency Customer Contact Number at 0800 092 9290. SP Energy Networks provides additional support through its Priority Services Register for individuals aged over 60, those with special communication needs, dependent on electricity for home or medical care, with a child under 5 years old, experiencing chronic illness, or in need of extra help. To join the register, visit spenergynetworks.co.uk/psr or text ‘PSR’ to 61999.
Northumberland County Council Civil Contingencies Team (Flooding & Emergency Planning): 0345 600 6400
Floodline: 0345 988 1188 - or download the free Smartphone Flood Alert App - to sign up for free flood warnings in your area. Alternatively, you can sign up for warnings on the GOV.UK website: https://www.gov.uk/sign-up-for-flood-warnings
Environmental Agency’s 24hr incident hotline: 0800 80 70 50
Universal Credit: 0800 328 5644 or visit: https:/www.gov.uk/universal-credit/contact-universal-credit
Cost of living support: https://www.gov.uk/cost-of-living
Northumberland County Council cost of living support: 01670 620015 or https://beta.northumberland.gov.uk/support